SecureSheet's

Privacy Policy

This Privacy Statement relates to information collected by SecureSheet Technologies, LLC (referred to in this Privacy Statement as “SecureSheet” “we” or “us” or “our”) through your use of the SecureSheet website, its features, the services we provide, and information available through the SecureSheet website.

“You” or “your” refers to the individual whose information is shared with SecureSheet.

As used in this Privacy Statement, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization.

SecureSheet obtains information from individuals in the following ways:

  • When you contact us directly;
  • When you sign up to receive our services;
  • When your employer signs up as a SecureSheet customer and provides your information to us; and
  • When you provide a third-party service to SecureSheet.

Customers who wish to have us handle information from the European Union may elect to enter into a Data Processing Amendment with us. Should the customer decide to do so, our Data Processing Amendment governs how we handle information obtained from our customers when they use our services. You may read our Data Processing Amendment here at https://www.securesheet.com/DPA/.

Whose information does SecureSheet collect?
What information does SecureSheet collect?
Does SecureSheet collect any information from third parties?
When does SecureSheet collect information?
Does SecureSheet collect any information from cookies?
What does SecureSheet do with the information it collects?
How does SecureSheet share information with third parties?
Does this Privacy Statement apply when I link to other websites or services?
Is the information collected through the SecureSheet service secure?
Could my information be transferred to other countries?
What choices do I have regarding the collection, disclosure and distribution of personal information?
How long does SecureSheet store my personal information?
Does SecureSheet respond to Do Not Track (DNT) requests?
Can I update or correct my personal information?
Whom may I contact with questions about this Privacy Statement?

Whose information does SecureSheet collect?

Generally speaking, SecureSheet collects information from our customers and their employees.

Our customers are individuals and businesses who have signed up for a SecureSheet account or that we believe may be interested in signing up for a SecureSheet account. If you are a customer or the employee of one of our customers, we will handle your information under the terms of our Data Processing Amendment (link).

We may also collect some information from service providers that support SecureSheet’s business operations.

What information does SecureSheet collect?

We may collect certain types of personal information relating to you, depending on your use of our services and your interactions with us.

Personal information is information that identifies you or may be used in combination with other pieces of personal information to identify you. Examples of personal information we may collect include name, email address, job title, employee ID number, and employer. If you are a customer, we will collect payment information from you to process your payments.

If you contact us directly, we will collect the contact information associated with the communication (such as your email address).

Does SecureSheet collect any information from third parties?

SecureSheet collects contact information for potential customers from trade shows and third-party providers for purposes of marketing our services. You may contact us at any time if you wish to stop receiving marketing communications from us.

When does SecureSheet collect information?

SecureSheet will collect personal information that you submit to us, either by directly contacting us or by registering for an account on our website. If you are an employee of one of our customers, SecureSheet will also collect information that has been submitted on your behalf by your employer.

Does SecureSheet collect any information from cookies?

We use data collection devices such as “cookies” on certain pages of our website to help facilitate your use of our website. “Cookies” are small files placed on your hard drive that assist us in providing access to our website and services. The cookies on the Site are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. The cookies used on the SecureSheet website do not collect any personal information from you and are used only to ensure that you remain logged in while navigating our website.

You may delete and block cookies from our website by controlling the settings of your web browser. If you block cookies, you may still use our website, but your ability to use some features of our website may be limited.

What does SecureSheet do with the information it collects?

We use the information we collect from our customers or service providers to identify you internally for the purposes of managing our relationship with you. We do not extract any information from our customers’ use of SecureSheet’s services or use the information contained in these spreadsheets for any purposes.

If you contact us, we will use the contact information you have provided to respond to your questions or comments, and we may save your questions or comments for future reference.

How does SecureSheet share information with third parties?

We use third-party service providers to provide specific services to support SecureSheet, including hosting, payment processing, email, and document storage. In the course of providing these services, our service providers may have access to information we have collected, including your personal information. Our service providers have committed to (1) protect the privacy of your personal information consistent with this Privacy Statement, and (2) not use or disclose your personal information for any purpose other than providing us with the services we have requested or as otherwise provided by law.

Legal process

We may disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Use, to detect fraud, or to protect the safety and/or security of our users, the SecureSheet website, or the general public. SecureSheet is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU-U.S. or Swiss-U.S. Privacy Shield, SecureSheet is potentially liable.

Sale of business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of SecureSheet, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Statement.

Does this Privacy Statement apply when I link to other websites or services?

The SecureSheet website or our services may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than those provided by SecureSheet. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Statement applies solely to information collected by us.

Is the information collected through the SecureSheet service secure?

We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, “firewalls” and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by other users of the Service and unauthorized third parties. User IDs and passwords are part of our security protections, and each user is responsible for the protection of their User ID and password. Despite our commitment to the protection of data using reasonable and appropriate measures, no security measure is foolproof, and there can be no guarantee that our security measures will be completely effective. You may see our Security Statement for more information.

Could my information be transferred to other countries?

SecureSheet is based in the United States. Information collected via our website, through direct interactions with you, or from use of our services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data.

SecureSheet complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union and Switzerland to the United States, respectively. SecureSheet has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the policies in this Privacy Statement and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

In compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, SecureSheet commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this Privacy Statement should contact us.

If we are unable to resolve your complaint, SecureSheet will cooperate with national data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and/or Switzerland in the context of the employment relationship.

For non-human resources data, SecureSheet has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

What choices do I have regarding the collection, disclosure and distribution of personal information?

Except as otherwise described in this Privacy Statement, we will only use personal information for the purposes described above or as otherwise disclosed at the time we request such information from you. We will not use your personal information for any other purpose without first notifying you and obtaining your consent. You may also change your preference and “opt out” of receiving certain marketing communications from us by contacting us via email.

How long does SecureSheet store my personal information?

If you are a SecureSheet customer or an employee of one of our customers, your data is retained for as long as the associated customer account is active. We will delete information associated with your customer account at your direction. We keep historic backups of all of our data for one year in order to recover past versions of a customer’s documents upon their request.

Does SecureSheet respond to Do Not Track (DNT) requests?

At this time, SecureSheet takes no action when it receives a Do Not Track signal from your browser.

Can I update or correct my personal information?

If you are a SecureSheet customer, you may contact us in order to update or correct your contact information, receive the information we hold about you, or cancel your account. You may also make adjustments to information by logging in to your account and clicking on “Edit My Profile.” Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Statement prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is infeasible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a form that will be difficult or impossible for us to locate. As detailed above, all of our backups are maintained for one year. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an employee of a customer and wish to update, delete, or receive any information we hold about you, you should contact your employer’s SecureSheet Administrator.

Whom may I contact with questions about this Privacy Statement?

If you have any questions or comments about this Privacy Statement, or you wish to have any information corrected, deleted, or sent to you, you may email support@securesheet.com or call or write to:

Mark W. Byrd,
Managing Member SecureSheet Technologies, LLC
4030 Wake Forest Rd., Suite 300
Raleigh, NC 27609
Email: mbyrd@securesheet.com
Phone: 919-375-4542
Fax: 919-375-4543 SecureSheet will respond to your correction or update request within at most 30 days from the date of your request.

If you are located in the European Union, you may contact our EU representative at securesheet@gdprrepresentative.eu.