20/20 Image Eye Centers Focus on Customer Service with SecureSheet

Raleigh, NC, May 20, 2012 – SecureSheet Technologies, LLC, a leading provider of multi-user online spreadsheetand web database solutions for businesses, today announced that 20/20 Image Eye Centers has been successfully using the SecureSheet solution to manage its customer scheduling operations across several of its retail locations in the Phoenix area.

“By using SecureSheet over the past two years our company has revolutionized the way we do business.” says Myda Garza, Director of Operations for 20/20 Image Eye Centers. “SecureSheet allows us to itemize and track our patient orders from start to finish in real-time format. We are able to organize, and isolate any given item by patient name, product type or date range thus saving valuable staff member time. We also use SecureSheet as a training tool. We are able to see exactly what products our staff members are selling and the frequency of specific sales and direct trainings based on those results.”

“We are pleased that 20/20 Image Eye Centers chose SecureSheet to help with its customer service needs.” adds Mark Byrd, Co- Founder of SecureSheet. “20/20 has been a great customer of ours and is a great example of how our clients are able to create multi-user online spreadsheets to provide a better experience for their customers. They’ve been able to model their business processes effectively with SecureSheet and ensure that customer orders are fulfilled and delivered in a timely and accurate fashion.”

About 20/20 Image Eye Centers

20/20 Image Eye Centers has been providing comprehensive eye care since 1997. The mission of 20/20 Image is to simply offer all patients a change. An experience that is pampering, caring, and individually-tailored, given by an expert team of eye care professionals dedicated to superior service, quality, and value. This we do solely to enhance our patients’ quality of life. To learn more, please visit 20/20 Image Eye Centers at www.2020image.com

About SecureSheet

SecureSheet Technologies, LLC is a privately held company which began in 2003 with a vision for creating a simple way for businesses to communicate more effectively. Leveraging existing technologies, and focusing on easy adoption for users, SecureSheet has transformed the ordinary spreadsheet into secure, multi-user, web based, business applications. To learn more, please visit us at www.securesheet.com.

SecureSheet Author
About the Author—Joe Holland

Joe Holland is a co-founder and original developer of SecureSheet and has over 35 years of software development, implementation and business process expertise. Prior to starting SecureSheet, Joe was also a co-founder of Atlas Commerce, LLC, a leading provider of global sourcing technology for many Fortune 500 companies. Joe was also a manager and sales consultant for Systems & Computer Technology (SCT), as well as a software sales support manager for Accenture (formerly Andersen Consulting).